image

Pay Now

image

Complaints Management

image

About Us

Securing what matters to you the most!

About Company

About HNB General Insurance

Dedicated to proactively serving a vast spectrum of needs from motor to non-motor and Takaful Solutions, HNB General Insurance is a trusted partner across the island, to both individuals and commercial entities alike. A Subsidiary of HNB Assurance PLC, and member of the HNB Group, HNB General Insurance boasts a network of Branches island wide, servicing its clients in every corner of the island. We are strengthened and led by our staff and advisor teams located across Sri Lanka, ready to serve our customer base anytime, anywhere. HNB General Insurance has been assigned an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited. As initiative in empowering our communities HNB General Insurance Limited in collaboration with its parent organization, HNB Assurance PLC, has conducted CSR projects across the country addressing many of the key challenges such as water scarcity in rural schools and environmental protection while strengthening local talents such as arts, culture and sports.

image

Vision

Trusted partner to take on tomorrow’s challenges with confidence

image

Mission

Creating sustainable value to our stakeholders passionately with innovation and care.

image

Our Values

We at HNB General Insurance hold ourselves to high standards, guided by a set of core values that govern all our actions and decisions. At the heart of our ethos is the unwavering commitment to honesty and integrity, which permeates everything we do. Furthermore, at HNB General Insurance we value unity and collaboration, recognizing that a team working together is more effective than individuals working in isolation.

image
We act with utmost honesty and integrity
image
We work with unity as one team to achieve success
image
We embrace technology to enhance value
image
We commit ourselves to be the best
image
We enjoy the work we do
image
We respect each other and everyone

Our Commitment to Quality

HNB General Insurance is guided by a set of principles that drive our commitment to providing best-in-class insurance solutions to our customers. Quality is rooted in our approach as a result of:

Quality mindset: We believe in providing customized products and services that align with our strategic direction, ensuring that our customers receive the best possible solutions that meet their needs.

Quality management framework: We maintain a high standard of governance and ethics in the conduct of our business, complying with all statutory and regulatory requirements.

Voice of the customer: We listen closely to our customers, seeking their feedback and input to continually improve our processes and services.

Technology-driven solutions: We invest in innovative technologies and approaches that enable us to stay ahead of the curve and provide our customers with cutting-edge solutions and services.


At HNB General Insurance, we are committed to being the insurance provider of choice for customers who value quality, integrity, and personalized service. Our guiding principles reflect this commitment, and we strive to uphold them in everything we do.

image

Our Quality Policy

Awards & Accolades

HNB