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HNB General Insurance (HNBGI) was honored as the runner-up in the General Insurance category at the prestigious National Business Excellence Awards (NBEA) 2024. Organized by the National Chamber of Commerce of Sri Lanka, the NBEA celebrates organizations that demonstrate exceptional achievements in corporate governance, performance management, market reach, corporate social responsibility, and financial results. "Our recognition at the NBEA underscores our dedication to innovation and customer-centricity," stated Sithumina Jayasundara, CEO of HNB General Insurance. "We remain committed to leveraging technology and fostering a culture of continuous improvement to deliver superior insurance solutions. Our recent investments across the board exemplify our focus on revolutionizing claims management and maintaining our position at the forefront of the industry." Celebrating its 19th year, the NBEA recognition highlights HNBGI’s commitment to excellence and its significant contributions to Sri Lanka’s socio-economic landscape. This accolade reaffirms HNBGI's position as a leader in the insurance industry, driven by innovation, customer-centricity, and operational excellence. In recent years, HNBGI has made significant strides in enhancing service delivery and operational efficiency through innovation. The company has invested in cutting-edge digital technologies, including digital policy issuance, advanced payment platforms, and mobile-driven claim assessments. These initiatives ensure streamlined processes and superior customer experiences, setting HNBGI apart in the competitive insurance market. A standout initiative, Project Phoenix, in collaboration with Azentio Software, exemplifies HNBGI's commitment to digital transformation. This transformative project aims to implement a state-of-the-art Core Insurance System, enhancing accuracy and operational effectiveness. Additionally, the introduction of New Claimee Health revolutionizes medical insurance claims management, offering customers a seamless and efficient claims processing experience. HNBGI places a strong emphasis on customer satisfaction, conducting rigorous feedback surveys across key touchpoints such as the Help Desk Call Centre and claims processing services. These efforts ensure prompt and effective resolution of customer queries and reinforce HNBGI's reputation for reliability and customer-centricity. About HNB General Insurance: HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.

HNB General Insurance, a leading name in the general insurance sector, is thrilled to announce the launch of its Loyalty Rewards program, offering a range of exclusive benefits to its loyal customers. This program promises significant savings and special offers across multiple sectors. The promotion started on June 17, 2024, and HNB General Insurance will provide up to 50% discounts on various services and products. Vehicle owners, in particular, stand to gain substantial benefits, with discounts available for essential services such as battery replacements and general servicing. This initiative ensures that customers can maintain their vehicles with ease and affordability. Beyond automotive needs customers can look forward to exceptional deals on hotel stays, travel experiences, mobile accessories, and optical services, allowing them to unwind, explore, and accessorize with significant savings. "We have always placed our customers at the heart of everything we do," said Sithumina Jayasundara, CEO of HNB General Insurance. "This Loyalty Rewards program is a testament to our commitment to ensure they are rewarded in every possible way. We have carefully considered the most essential needs of our customers and designed this scheme to benefit them the most, by partnering with merchants that align with those needs." Dilshan Perera, Chief Transformation Officer of HNB General Insurance, added, "Our goal with the Loyalty Rewards program is to continuously enhance the customer experience. By offering these substantial discounts and collaborating with top-tier partners, we are not only meeting the current needs of our customers but also anticipating their future needs. This initiative reflects our dedication to delivering exceptional value and service." The HNB General Insurance Loyalty Rewards program is also open to new customers. Those who join can immediately take advantage of these exclusive offers. For more information, interested parties can call the HNB GI Hotline at '1303' or visit the website at www.hnbgeneral.com. About HNB General Insurance: HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.

HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review - UK. The esteemed accolade underscores HNB General Insurance's unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team's dedication and relentless pursuit of excellence in the bancassurance business. "We are honored to receive this prestigious award, which reflects our team's tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships," said Sithumina Jayasundara, CEO of HNB General Insurance. "This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities." Adding to this sentiment, Prasanna Wijesinghe, Deputy General Manager-Branch Network & HNB Bancassurance, commented, "Our success is a result of the collective efforts and unwavering dedication of our team. This award serves as recognition of our commitment to delivering superior bancassurance solutions and reinforces our position as industry leaders." Supun Dias, Assistant General Manager - Network Management, HNB Bank, further remarked, "This award highlights the seamless integration and cooperation between our banking and insurance teams. Our commitment to providing comprehensive and tailored insurance solutions through our bancassurance channel has been a key factor in achieving this recognition." Global Banking and Finance Review - UK is a leading online and print magazine that provides news, analysis, and insights on the global financial industry. The awards presented by Global Banking and Finance Review are highly regarded in the financial community and are based on a rigorous selection process that evaluates companies' performance, innovation, customer service, and overall contribution to the industry. As a leading player in the Sri Lankan insurance industry, HNB General Insurance remains steadfast in its commitment to driving innovation, fostering customer-centricity, and contributing to the sustainable growth and development of the nation's insurance sector. About HNB General Insurance: HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.