Building on the resounding success of the recent product launch, HNB General Insurance carried out an island-wide street promotion campaign to take the word out of its revolutionary “03 in 01” MotorGuard product to the general public. HNBGI's flagship product, MotorGuard, has been upgraded to offer an additional home insurance coverage in case of fire and a personal accident cover along with the comprehensive vehicle insurance cover under a single motor policy. The special promotion, which covered every corner of the island, received excellent reception from the public as all HNB General Insurance branches joined hands in a unified effort to engage with communities, raise awareness and reaffirm their commitment to going above and beyond to protect the policyholder’s interests. Sharing his thoughts on the island-wide promotion CEO of HNBGI, Mr. Sithumina Jayasundara, stated, “We are determined to center all our offering and operations around innovation and customer centricity, MotorGuard “03 in 01” is the culmination of months of hard work and dedication by our team at HNB General Insurance. I’m thrilled to witness the enthusiasm of all our teams across the country, who have contributed to this island-wide promotion campaign, creating a hype and spreading the word of this truly revolutionary product.” Sharing similar sentiments, Mr. Sampath Wickramarachchi, Chief Business Officer - Corporate & Branch Network of HNBGI, opined, “I’m extremely pleased of the response and reception we have received to the launch of our latest MotorGuard “03 in 01” product. The success of our promotions across the island is a testament to the support and trust our teams have built in their respective cities and vicinity. As a company we are confident that MotorGuard will continue to be a popular choice for our customers. I must also state that soon we expect to upgrade our product further, which will help our policyholders, protect what matters to them the most.” Mr. Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer, explained the evolution of the MotorGuard product and how HNB General Insurance has consistently strived to create value to its policyholders “Throughout the years, we’ve remained steadfast in delivering value to our customers, our team has been very successful in anticipating and creating solutions to the evolving needs of our customers. As we celebrate the nationwide promotion of HNB General Insurance MotorGuard “03 in 01”, I must emphasize on the fact that we are not just offering a mere product; we are unveiling a comprehensive solution that demonstrates our efforts to providing exceptional value and peace of mind to every policyholder of ours.
May
HNB General Insurance has recently launched their dedicated hotline '1303', unleashing their latest initiative for enhanced customer experience. The new hotline '1303' is set to be a game changer for both the company and for customers alike by elevating convenience and accessibility to new heights. HNB General Insurance has long been committed to delivering exceptional service and care to its customers across Sri Lanka. And the significance of hotline '1303' lies in its promise of instant assistance and personalized support. Customers can now access expert help with just a simple phone call, eliminating the need for lengthy wait times and cumbersome processes. Whether it's filing a claim, updating a policy, or seeking information, hotline '1303' ensures that customers receive prompt and reliable service at their fingertips. In a statement regarding the launch, Sithumina Jayasundara, CEO of HNB General Insurance, expressed his excitement about the new initiative, highlighting its importance in enhancing customer satisfaction. "We're thrilled to introduce hotline '1303' as part of our ongoing efforts to prioritize customer convenience and accessibility," said Jayasundara. "At HNB General Insurance, we're dedicated to making the insurance experience as seamless as possible for our valued customers." “Beyond the obvious benefits, hotline '1303' also holds significance as a strategic move to elevate the overall service standards and operational efficiency, paving the way for HNB General Insurance to gain a great competitive edge in the market. Direct feedback from customers will also provide valuable insights for the company to continuously improve and innovate its offerings” remarked Dilshan Perera, Chief Transformation Officer of HNB General Insurance. The launch of hotline '1303' marks a significant milestone for HNB General Insurance, signaling its unwavering commitment to delivering excellence in customer service. As the company continues to prioritize convenience and accessibility, hotline '1303' reinforces its position as a trusted partner for all general insurance needs in Sri Lanka.\ About HNB General Insurance: HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.
April
HNB General Insurance and Hatton National Bank Renew Adhishtana Partnership Enhanced Services for Sri Lankans Working Abroad and their loved ones To offer enhanced services for Sri Lankans working abroad and their loved ones Adhishtana program underwent significant revamp to better help customers HNB General Insurance Limited (HNBGI), one of the fastest growing general insurance providers and a proud member of the HNB Group, marks a significant milestone with the renewal of its partnership with Hatton National Bank PLC (HNB). This partnership expansion aims to enhance the range of insurance coverage and services accessible to customers enrolled in HNB's Adhishtana loan program. Adhishtana, HNB's savings scheme tailored for Sri Lankan nationals employed abroad, is well-regarded for facilitating pre-departure loans. The partnership between HNBGI and HNB, initiated in 2023 to provide comprehensive insurance coverage to Adhishtana customers, has undergone a significant overhaul in renewal and the revamp introduces a more extensive array of services and benefits, positioning it as the best means of financial security and protection for those seeking foreign employment. In the renewed partnership, HNBGI now covers additional categories of Sri Lankan migrant workers and their immediate family members. The Adhishtana partnership between HNB and HNBGI is conducted in collaboration with the Association of Licensed Foreign Employment Agencies (ALFEA). Sithumina Jayasundara, CEO of HNB General Insurance, conveyed his contentment with the renewed partnership, expressing, "Recognizing the pivotal role played by Sri Lankan employees abroad in contributing to our economy, especially in the current context, it is our national obligation to express gratitude. The revitalized Adhishtana partnership with HNB stands as a significant achievement, as it not only enhances our service for foreign employees but also elevates it to a new level by providing additional benefits and extending coverage to a wider range of professionals." "Given the escalating number of Sri Lankan professionals actively pursuing employment opportunities abroad each month, it is imperative for us to elevate our service offerings and fortify our support for them. The ongoing partnership with HNB GI provides substantial peace of mind to our expanding customer base concerning their financial security and protection. This underscores our commitment as the HNB Group to capitalize on our respective strengths and deliver integrated services that truly resonate with our customers," stated HNB DGM – Retail Banking Group, Sanjay Wijemanne . HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.
April
HNB General Insurance proudly announces the appointment of Mrs. Dayalanie Abeygunawardena to its Director Board. Mrs. Abeygunawardena brings with her a wealth of experience and expertise in insurance, management consulting, and leadership development. With over 30 years of senior management experience, Mrs. Abeygunawardena has served in various leadership roles, including Chief Operating Officer at Janashakthi Insurance Company. During her tenure, she led General Insurance operations, facilitated two successful mergers, and championed staff engagement and leadership transformation initiatives. Mrs. Abeygunawardena is a Chartered Insurance Practitioner, a Professional Certified Coach, and holds an MBA from Edith Cowan University, Australia, and an MSc in Business Psychology from Herriot Watt University, UK. As a visionary leader, Mrs. Abeygunawardena has been recognized for her contributions to the industry, receiving the Gold Award in the Banking and Insurance Sector at the 6th Professional and Career Women Awards in 2016. In her new role at HNB General Insurance, Mrs. Abeygunawardena will leverage her expertise to drive strategic initiatives and further strengthen the company's position as a leading insurance provider in Sri Lanka. About HNB General Insurance: HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNBGI operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNBGI is committed to creating sustainable value for stakeholders through innovation and care.
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