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HNB Assurance PLC (HNBA) and its fully owned subsidiary HNB General Insurance Limited (HNBGI) obtained the Great Place to Work® certification upon meeting the global assessment standards and cultural audit requirements. Global people analytics and consulting firm Great Place to Work® is the global authority on assessing and benchmarking employee perception and organizational culture.

Sharing his views on this global recognition, Managing Director/CEO of HNBA and HNBGI Mr. Deepthi Lokuarachchi stated “At HNBA and HNBGI, we continue to evolve and grow and this recognition is a testament to the continuous growth HNBA Group has demonstrated. This designation further validates our ethos, processes and practices and it solidifies our vision of sustained growth and creating a workplace of shared values, empowering culture and streamlined practices. As an organization spearheaded by values, people and processes, we firmly believe that we should continue to evolve and grow by understanding our people and their needs. Keeping this in mind, I firmly trust in achieving a brighter and stronger future for the two companies together, operating with each other in the ups and downs as one true family”.

Chief Human Resources Officer of HNBA and HNBGI Mr. Dinuka Pattikiriarachchi shared his views stating “Our values are deeply engraved in our people practices and processors. Our laid down behaviour framework works as a moderator for all our decisions from hiring talent to performance management, from compensation management to talent management etc. As a team, we understand the importance of consistency and continues improvement needed in fostering a happy work place. To do that we invest time and resources in understanding our people, their needs and changes in the business environment and I feel we are reaping the benefits of such investment now. This recognition is a significant milestone in our journey but surely not an end destination. Achievements of this nature will certainly provide more thrust to our efforts in creating a benchmark in Employee Satisfaction”.

HNB Assurance PLC (HNBA) is the one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka and SAFA (South Asian Federation Accountants).

With the easing restrictions imposed due to the novel Coronavirus, HNB General Insurance Limited (HNBGI), the fully owned subsidiary of HNB Assurance PLC (HNBA), announced that it will be normalizing its branch operations, adhering to government and health regulations.  As such, branches in curfew lifted districts will function as per normal office hours and branches in Colombo and Gampaha districts will function from 10 AM to 3 PM during weekdays.

Sharing his thoughts, Managing Director/CEO of HNBA and HNBGI Mr. Deepthi Lokuarachchi stated, “The pandemic that has come over has necessitated that we look very carefully and closely at securing our assets and finances. To this end, HNB General Insurance has supported its customers and other stakeholders during this difficult time, ensuing that their aspirations and overall financial wellbeing has been made as secure as possible. The Company ramped up its digital capabilities in order that services pertaining to claim intimation and settlements were carried in a seamless manner”. Mr. Lokuarachchi further added, “I wish to thank the staff members and management teams of HNBGI, for their commitment, dedication and support extended to carry out operations including policy issuance and settlement of claims including claims related to COVID-19 during the lockdown period”.

Chief Operating Officer of HNBGI, Mr. Sithumina Jayasundara added his thoughts stating, “As we move forward and normalize lives following a global pandemic, securing one’s assets and financial position obviously becomes a pressing need. In this backdrop, we invite our customers and the public at large to get in touch with our nearest branch to secure for themselves meaningful insurance policies to suit your needs. In light of the changing environmental conditions and the adverse impact of the climatic changes, one cannot ignore the risks post to their immovable assets; As such, we invite everyone to talk to us today regarding our general insurance solutions. It is our belief that our insurance solutions would provide people a worry-free future, enabling them to navigate with better peace of mind to face the challenges ahead”.

HNB General Insurance Limited (HNBGI) was created as a fully owned subsidiary of HNB Assurance PLC (HNBA) in January 2015, to give effect to the regulatory requirement of segregation of Life and General Insurance businesses. Thus, HNBGI effectively took over the General Insurance business, handled by HNBA prior to 2015. HNBGI specializes in motor and non-motor insurance solutions, and is presently one of the fastest growing General Insurance Companies in Sri Lanka, with a network of 56 branches and is ranked within the top 100 brands in the country.

HNB Assurance PLC (HNBA) and its fully owned subsidiary, HNB General Insurance Limited (HNBGI) announced a number of measures the Group has taken to assist its customers during this uncertain turbulence.

Spokesperson for HNBA Group stated that as curfew has been relaxed in many districts other than Colombo, Gampaha, Kalutara and Puttalam, branches of HNBA and HNBGI has commenced operations to serve its customers and the remaining branches would commence operations once the imposed curfew in the aforementioned districts is lifted. The Group has taken many measures to ensure the safety and wellbeing of its customer and employees. In addition to these measures, HNBA and HNBGI has taken several other steps to assist its customers and other stakeholders digitally. As such, queries could be directed through Facebook and the dedicated company websites any time of the day. Both HNBA and HNBGI has introduced dedicated WhatsApp and Viber portals to submit COVID-19 and other claims related documents. Further, the dedicated call centers would function as usual to provide assistance to customers. Whilst reassuring a continuous service delivery, the Management of HNBA and HNBGI urges all citizens to follow all procedures as directed by the Government of Sri Lanka to combat COVID-19.

HNB Assurance PLC (HNBA) is the one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka and SAFA (South Asian Federation Accountants).