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HNB General Insurance, one of Sri Lanka’s leading general insurance providers, has been honored as the Best General Bancassurance Provider in Sri Lanka 2024 by the prestigious Global Banking and Finance Review - UK. The esteemed accolade underscores HNB General Insurance's unwavering commitment to excellence and its outstanding performance in the field of bancassurance. Through dedication and hard work, the HNB General Insurance team has continuously endeavored to deliver innovative insurance solutions, cultivate strong relationships with banking partners, and provide unparalleled service to customers nationwide. This recognition is a testament to the team's dedication and relentless pursuit of excellence in the bancassurance business. "We are honored to receive this prestigious award, which reflects our team's tireless efforts and dedication to delivering value-added insurance solutions and exceptional service through our bancassurance partnerships," said Sithumina Jayasundara, CEO of HNB General Insurance. "This recognition reaffirms our position as a trusted insurance provider in Sri Lanka and motivates us to continue striving for excellence in serving our customers and communities." Adding to this sentiment, Prasanna Wijesinghe, Deputy General Manager-Branch Network & HNB Bancassurance, commented, "Our success is a result of the collective efforts and unwavering dedication of our team. This award serves as recognition of our commitment to delivering superior bancassurance solutions and reinforces our position as industry leaders." Supun Dias, Assistant General Manager - Network Management, HNB Bank, further remarked, "This award highlights the seamless integration and cooperation between our banking and insurance teams. Our commitment to providing comprehensive and tailored insurance solutions through our bancassurance channel has been a key factor in achieving this recognition." Global Banking and Finance Review - UK is a leading online and print magazine that provides news, analysis, and insights on the global financial industry. The awards presented by Global Banking and Finance Review are highly regarded in the financial community and are based on a rigorous selection process that evaluates companies' performance, innovation, customer service, and overall contribution to the industry. As a leading player in the Sri Lankan insurance industry, HNB General Insurance remains steadfast in its commitment to driving innovation, fostering customer-centricity, and contributing to the sustainable growth and development of the nation's insurance sector. About HNB General Insurance: HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.

HNB General Insurance has recently launched their dedicated hotline '1303', unleashing their latest initiative for enhanced customer experience. The new hotline '1303' is set to be a game changer for both the company and for customers alike by elevating convenience and accessibility to new heights. HNB General Insurance has long been committed to delivering exceptional service and care to its customers across Sri Lanka. And the significance of hotline '1303' lies in its promise of instant assistance and personalized support. Customers can now access expert help with just a simple phone call, eliminating the need for lengthy wait times and cumbersome processes. Whether it's filing a claim, updating a policy, or seeking information, hotline '1303' ensures that customers receive prompt and reliable service at their fingertips. In a statement regarding the launch, Sithumina Jayasundara, CEO of HNB General Insurance, expressed his excitement about the new initiative, highlighting its importance in enhancing customer satisfaction. "We're thrilled to introduce hotline '1303' as part of our ongoing efforts to prioritize customer convenience and accessibility," said Jayasundara. "At HNB General Insurance, we're dedicated to making the insurance experience as seamless as possible for our valued customers." “Beyond the obvious benefits, hotline '1303' also holds significance as a strategic move to elevate the overall service standards and operational efficiency, paving the way for HNB General Insurance to gain a great competitive edge in the market. Direct feedback from customers will also provide valuable insights for the company to continuously improve and innovate its offerings” remarked Dilshan Perera, Chief Transformation Officer of HNB General Insurance. The launch of hotline '1303' marks a significant milestone for HNB General Insurance, signaling its unwavering commitment to delivering excellence in customer service. As the company continues to prioritize convenience and accessibility, hotline '1303' reinforces its position as a trusted partner for all general insurance needs in Sri Lanka.\ About HNB General Insurance: HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.

HNB General Insurance and Hatton National Bank Renew Adhishtana Partnership Enhanced Services for Sri Lankans Working Abroad and their loved ones  To offer enhanced services for Sri Lankans working abroad and their loved ones  Adhishtana program underwent significant revamp to better help customers HNB General Insurance Limited (HNBGI), one of the fastest growing general insurance providers and a proud member of the HNB Group, marks a significant milestone with the renewal of its partnership with Hatton National Bank PLC (HNB). This partnership expansion aims to enhance the range of insurance coverage and services accessible to customers enrolled in HNB's Adhishtana loan program. Adhishtana, HNB's savings scheme tailored for Sri Lankan nationals employed abroad, is well-regarded for facilitating pre-departure loans. The partnership between HNBGI and HNB, initiated in 2023 to provide comprehensive insurance coverage to Adhishtana customers, has undergone a significant overhaul in renewal and the revamp introduces a more extensive array of services and benefits, positioning it as the best means of financial security and protection for those seeking foreign employment. In the renewed partnership, HNBGI now covers additional categories of Sri Lankan migrant workers and their immediate family members. The Adhishtana partnership between HNB and HNBGI is conducted in collaboration with the Association of Licensed Foreign Employment Agencies (ALFEA). Sithumina Jayasundara, CEO of HNB General Insurance, conveyed his contentment with the renewed partnership, expressing, "Recognizing the pivotal role played by Sri Lankan employees abroad in contributing to our economy, especially in the current context, it is our national obligation to express gratitude. The revitalized Adhishtana partnership with HNB stands as a significant achievement, as it not only enhances our service for foreign employees but also elevates it to a new level by providing additional benefits and extending coverage to a wider range of professionals." "Given the escalating number of Sri Lankan professionals actively pursuing employment opportunities abroad each month, it is imperative for us to elevate our service offerings and fortify our support for them. The ongoing partnership with HNB GI provides substantial peace of mind to our expanding customer base concerning their financial security and protection. This underscores our commitment as the HNB Group to capitalize on our respective strengths and deliver integrated services that truly resonate with our customers," stated HNB DGM – Retail Banking Group, Sanjay Wijemanne . HNB General Insurance is a dedicated partner, addressing a diverse range of insurance needs from motor to non-motor and Takaful solutions for individuals and commercial entities across Sri Lanka. As a subsidiary of HNB Assurance PLC and a member of the HNB Group, HNB General Insurance operates through an extensive network of branches, ensuring comprehensive service coverage throughout the island. Backed by an Insurer Financial Strength Rating of ‘A- (lka)’ by Fitch Ratings Lanka Limited, HNB General Insurance is committed to creating sustainable value for stakeholders through innovation and care.